Privacy

This policy explains what information ImmiReview collects, why we collect it, and what happens to it. We have written it in plain language so everyone can understand it.

What we collect

We collect only what we need to run a trustworthy review platform:

• Your account email. Used to sign in and to contact you about your reviews.
• Your review content. The text you write, your answers about your experience and whether you would recommend the provider, and the display name you choose.
• One piece of engagement evidence. A single document that shows you actually used the provider, such as a redacted invoice, receipt, engagement letter, or appointment confirmation.

What happens to your evidence

Your evidence follows strict rules from the moment you upload it:

• It is encrypted during upload and while stored. Encryption means the file is scrambled so that only authorized systems can read it.
• It is visible only to a small number of authorized verification staff. No one else at ImmiReview can open it.
• It is never shown to the provider, to other users, or to the public. Ever.
• It is deleted shortly after verification is complete, whether your review is approved or not.
• After deletion, we keep only three things: the type of evidence you sent (for example, “redacted invoice”), the result of the check, and the dates it was submitted and reviewed.

Redact before you upload

Please cover up or black out these details before uploading any document:

• Case numbers and receipt numbers
• A-numbers (Alien Registration Numbers)
• Birth dates
• Passport numbers and passport details
• Home addresses
• Children’s names or any information about children
• Facts about your immigration case

We only need enough to see that you hired the provider. Your name or initials, the provider’s name, and a date are usually enough. If you upload something with sensitive details anyway, our staff will not use those details and the file will still be deleted, but the safest choice is to never send them at all.

What we never collect

• We never ask for your immigration history or immigration status.
• We never collect case files, applications, or government filings.
• We do not want the details of your case, and we do not store them.

Protecting your identity as a reviewer

• Your review is published under a display name you choose. Your real name is not required.
• The provider never sees your evidence, your email address, or your account details.
• We will not confirm or deny to a provider who wrote a review.

One honest caution: if your review describes details that only the provider would recognize, they may guess who you are. Please write with that in mind.

Analytics we keep

When you click a link to a provider’s website or contact information, we count that click. These counts are anonymous and aggregated, which means we track the total number of clicks, not who clicked. We do not build profiles of individual visitors, and we do not follow you around the internet.

Cookies

We keep cookies to a minimum. We use a cookie to keep you signed in and basic cookies needed for security. We do not use advertising cookies or third-party tracking cookies.

Deleting your account or your data

You can request deletion at any time from your account settings, or by contacting us through the contact page. When you request deletion:

• Your account and email address are deleted.
• Your reviews are removed from the site.
• Your evidence is already gone, because it was deleted after verification.
• We keep a minimal record of moderation decisions, without your personal details, so our audit trail stays complete.

We will confirm when the deletion is done.

A note about this policy

This policy is a plain-language draft. Before ImmiReview launches publicly, it will be reviewed by legal counsel, and the final version may include additional sections required by law. Our commitments about evidence handling, deletion, and reviewer protection will not be weakened by that review.